FREE PDF SAP - C_C4H51_2405 - UNPARALLELED RELIABLE SAP CERTIFIED ASSOCIATE - IMPLEMENTATION CONSULTANT - SAP SERVICE CLOUD DUMPS BOOK

Free PDF SAP - C_C4H51_2405 - Unparalleled Reliable SAP Certified Associate - Implementation Consultant - SAP Service Cloud Dumps Book

Free PDF SAP - C_C4H51_2405 - Unparalleled Reliable SAP Certified Associate - Implementation Consultant - SAP Service Cloud Dumps Book

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Tags: Reliable C_C4H51_2405 Dumps Book, C_C4H51_2405 Knowledge Points, C_C4H51_2405 Best Study Material, Latest C_C4H51_2405 Exam Objectives, Latest C_C4H51_2405 Exam Test

The Channel Partner Program SAP Certified Associate - Implementation Consultant - SAP Service Cloud C_C4H51_2405 certification is a valuable credential earned by individuals to validate their skills and competence to perform certain job tasks. Your SAP Certified Associate - Implementation Consultant - SAP Service Cloud C_C4H51_2405 Certification is usually displayed as proof that you’ve been trained, educated, and prepared to meet the specific requirement for your professional role.

SAP C_C4H51_2405 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Reporting:This section focuses on the abilities of reporting analysts and SAP consultants who handle SAP Cloud for Customer reports. It covers the use of Microsoft Excel in conjunction with SAP reports, identifying components of custom reports, and creating interactive dashboards.
Topic 2
  • Service Objects: This section assesses the knowledge of service management professionals, like SAP Service Cloud Consultants, in understanding and applying service objects within service tickets. It covers topics such as the explanation and usage of Registered Products, Installed Base, and Warranty Management in service tickets.
Topic 3
  • Communication Channel and Knowledge Base: This section evaluates the abilities of service management professionals, such as SAP Service Cloud Consultants, and focuses on the various communication channels used for handling service tickets.
Topic 4
  • Customer Support Services: This section is designed to evaluate the expertise of customer support professionals, such as SAP Customer Support Consultants, in managing Registered Products, Installed Base, and Warranty Management within service tickets. It also addresses Contracts and Case Management in the SAP Service Cloud.
Topic 5
  • Basic Setup Settings: This section is targeted at implementation consultants and project managers responsible for the initial setup of SAP Cloud for Customer implementations. It includes understanding standard implementation methodologies, fine-tuning timelines, adjusting predefined settings, and tailoring solutions to meet specific customer needs.
Topic 6
  • Data Management: This section assesses the skills of data management professionals, such as SAP Data Migration Specialists. It involves using data migration templates, resolving migration issues, understanding mass data maintenance, and describing SAP pre-packaged integration scenarios.
Topic 7
  • User Management: This section tests the skills of system administrators and SAP consultants who are responsible for user and role management. It involves tasks related to maintaining employees, business roles, and users, as well as configuring data restrictions.

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C_C4H51_2405 Knowledge Points | C_C4H51_2405 Best Study Material

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SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q12-Q17):

NEW QUESTION # 12
Where can you keep track of new and modified knowledge base articles?

  • A. Solution finder
  • B. Broadcast
  • C. Feed
  • D. Knowledge base fine-tuning activity

Answer: C


NEW QUESTION # 13
You are setting up an organizational structure for a new implementation. Which actions can you take while performing this task?
Note: There are 2 correct answers to this question.

  • A. Make sure that each organizational unit can have only one function at a time.
  • B. Use the Reporting Line function for selection.
  • C. Assign an employee to several organizational units.
  • D. Make sure an organizational node can only be set up with a replication process from the back end.

Answer: B,C


NEW QUESTION # 14
What types of mashups are available in SAP Service Cloud? Note: There are 2 correct answers to this question.

  • A. Internal mashups
  • B. ABAP mashups
  • C. URL mashups
  • D. HTML mashups

Answer: C,D


NEW QUESTION # 15
What must you consider when you want to upload master data to SAP Service Cloud using templates?
Note: There are 2 correct answers to this question.

  • A. The migration run requires an approval from SAP Cloud Support.
  • B. You'll need to create an initial file based on predefined fields.
  • C. You'll need to cleanse the legacy data.
  • D. Data can be loaded or changed only once.

Answer: B,C


NEW QUESTION # 16
Which configuration steps can be used in SAP Service Cloud to send emails to a customer? Note: There are 2 correct answers to this question.

  • A. Set up an approval process.
  • B. Define a template.
  • C. Create a customer and assign an email address.
  • D. Activate Live Activity Configuration.

Answer: B,C


NEW QUESTION # 17
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